We’re shipping parcels to the USA, Canada, and some European countries which include: Denmark, Finland, France, Germany, Ireland, Netherlands, Sweden, Switzerland, United Kingdom.
If you haven’t found your country on this list – feel free to contact us.
Standard delivery around the US is made by USPS.
We can also offer delivery options by UPS, FedEx, or DHL by request.
If you need the item fast or exactly before a certain date, we recommend contacting us before making an order.
Standard delivery to Europe is made by Landmark Global.
We also can ship the parcel to you using USPS, or DHL services by request. If you need the item before a certain date, please, contact us.
You can find the shipping costs while making an order for an item. The shipping cost information will be seen to you after you’ll add the item to a Cart, and enter your address.
The time we need to prepare an order for shipping varies. But as a standard, we need 5-7 business days to create an order, and to ship it to you.
After we process the order, we ship it to you. We are always informing about it by sending you the tracking information. We will include the tracking number, the delivery service, and the link to the website where you can track your packages.
Standard shipping can take for 7-10 business days to the USA and 5-15 business days to Europe.
We also have an option for fast shipping. This type of shipping is a payable service, the cost depends on the delivery country. To know how much will it cost – contact us.
But we also have free fast shipping to the USA for some items that are in stock.
Be aware that before the shipping there is also the process of creating the product which also takes 5-7 business days!
We’ll do our best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
First of all, we always recommend contacting your local post office in order to know where is the parcel and to find out the possible reason why it wasn’t delivered. Depending on the reason, we’re deciding this question.
For example, if the buyer missed the time of picking the parcel up, and the parcel was shipped back to us – we can ship it again. But then the buyer is responsible for the shipping back prices.
If there is our fault, we would ship the parcel again and, of course, discuss all the details with you!
Rarely, the parcel can be lost on its way. But this problem should be decided by the post office and we, in turn, will help with everything we can.
Please, contact us if the problem occurs. We’ll be glad to help and advise on any of your questions!
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